Mattoni 1873 frequently updates its products. For the company employees to stay informed, the company needs to hold regular training sessions. However, in‑person meetings could not keep up with the pace of product changes. The sales representatives often lacked information regarding new products. Another issue was that all of the employees from all around the country had to attend each of the training sessions (in person).
This is why Mattoni was looking for a provider able to replace the expensive and time‑consuming face‑to‑face courses with a flexible online solution.
We created an online portal with interactive courses for Mattoni 1873. Sales representatives may access it whenever and wherever (e.g. during the break in‑between meetings). The course can be easily updated with the latest available information.
Based on the amount of information retained, the users are awarded stars for completing each of the courses. The number of stars earned can then be compared with other participants of the courses. The empoloyees compete among themselves to collect more stars which motivates them to repeatedly study the information that they have not remembered correctly the last time, and thus provides them with better retention thereof.
We have created a total of 52 courses for this client, ranging from product training and sales processes to information regarding the company.